Testimonials

Here are a few things that our own customers would like to say about us

L&H Dental Care, Hamilton 2009

"Medicert were recommended to the practice in 2005 as they were the only known Sci-can engineer in Scotland. Not only do they excel in their field as engineers, but the exceptional customer service they provide you with is incomparable. They surpass any other company I have encountered, you couldn't find a more professional, efficient, reliable and friendly team. Unique to say the least!"

Alison McGugan, Practice Manager (T.M.Fallow Dental Surgery, Airdrie)

"We have used Medicert to service our dental equipment for many years. As a busy practice we find them invaluable as a first port of call whenever we have problems with our equipment. They are an extremely reliable company who handle all of our problems, no matter how small, promptly and efficiently and always with a friendly demeanour."

S. Norman, Kelso

"I have been using Medicert for several years. I have found them to be prompt and efficient for any repairs or breakdowns. However these as been few and far between, as the regular services provided by Medicert on our Autoclaves, X-ray units and Air compressors have minimised downtime. Derek and the team work hard to minimise disruption to our working day and keep our equipment in pristine condition as well as giving me advice on implementing the increasing decontamination standards and regulations."

Case Study 1

After receiving an enquiry from a large dental practice regarding a quote for the servicing of their autoclaves we quickly investigated what makes and models they had and the key requirements they had. Within weeks we found that we had won the contract on the basis that our prices were competitive, our response times to repairs was excellent and finally we were the only service provider who could manage all of their autoclaves.

Case Study 2

At Medicert we pride ourselves in the service and support our clients receive. For example, one of our clients had purchased a new autoclave from another equipment supplier. When the autoclave broke down, the practice was told by the provider that an engineer could not attend for some considerable time so the practice contacted us to see what we could do to help while they waited. With only one autoclave in the practice, they needed an urgent solution.

They still had their previous autoclave, kept elsewhere and so, following our suggestion, they placed it back in the practice and the following day we serviced, pressure vessel inspected and calibrated it, enabling them to work again. We now look after autoclaves at two more of the client’s practices.